🛍️ Orders & Customization
Can I customize my order?
Yes! Many of our tumblers, shirts, and accessories can be personalized. Look for customization options on the product page, or contact us to discuss your vision.
How do I request a custom design?
Reach out via our contact form or email with your idea, and we'll work with you to create something special.
How long does production take before my order ships?
Since everything is handmade with care, production times vary depending on the item and current order volume. We'll always keep you updated — and it's worth the wait!
📦 Shipping & Delivery
How long does shipping take?
Once your order is ready, standard shipping typically takes 3–5 business days within the US.
Do you ship internationally?
Yes, we do ship internationally! Shipping times and rates will vary by destination.
🧼 Care Instructions
How do I care for my tumbler?
Hand wash is recommended. Please avoid dishwashers and microwaves to preserve the design and keep it looking great.
How do I care for my shirt?
Wash inside out in cold water and tumble dry on low to keep the design vibrant and long-lasting.
How do I care for my stickers?
Our stickers are durable, but avoid prolonged exposure to water or direct sunlight to maintain their quality.
↩️ Returns & Refunds
What is your return policy?
We accept returns within 14 days for non-customized items in their original condition. Custom and personalized orders are final sale. Please see our full Returns & Refunds Policy for complete details.
My item arrived damaged — what do I do?
We're so sorry to hear that! Please contact us within 7 days of delivery with a photo of the damage and we'll make it right.
💬 Still Have Questions?
We'd love to hear from you! Reach out through our contact page and we'll get back to you as soon as possible.